FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@ornul.com or directly call us on 7887976793

What is Sterling Silver?

- its composition (92.5% silver and 7.5% alloy), and its quality standards 

What is the estimated time for delivery?

- it takes 3 to 7 business days for the Delivery.

Is There Any Certificate for authenticity?

-Yes, every item is delivered with a Brand Authenticity Certificate in box.

Do you offer any warranty on Your Product?

-Yes, we offer 6 months of a limited warranty.

Is COD (Cash on Delivery) available?

-Yes(charges will be applied)

What is Return/ replacement Policy?

-we have 14 days return/replacement policy for any jewelry purchased through our website 

-kindly Message us on support@ornul.com

 How do I care for my Sterling Silver jewelry?

- Clean Your Sterling Silver with Cloths giving in box and prevent from chemicals.

Where is your company located?

-Maharashtra,India( currently working from pg in Bangalore)